Alaska Airlines: FollowApolo.com Privacy Notice
Alaska Airlines respect your concerns about privacy. This Privacy Notice applies to personal information we collect on FollowApolo.com.
This Privacy Notice describes the types of personal information we collect on FollowApolo.com, how we may use that information and with whom we may share it. The Privacy Notice also describes the measures we take to protect the security of the personal information. We also tell you how you can reach us to ask us to update your preferences regarding how we communicate with you or answer any questions you may have about our privacy practices.
Click on one of the links below to jump to the listed section:
- Information We Collect
- Information We Share
- Your Choices
- How We Protect Personal Information
- Links to Other Sites
- Children's Privacy
- Updates to Our Privacy Notice
- How to Contact Us
Information We Collect
Information You Provide Directly to Us
You may choose to provide personal information (such as your name and contact details) on FollowApolo.com. Here are the ways you may provide the information and the types of information you may submit. We also tell you how we may use the information.
Email Alerts
You may sign up to receive email alerts from FollowApolo.com. To request these alerts, we ask for your name, email address and date of birth. We use the information you submit to provide the information you requested and to comply with our legal obligations.
Post a Comment
You may post comments to the website's blog. To post a comment, you must provide your name and date of birth, along with your comment. We use the information you submit to post your comment and to comply with our legal obligations. Please note that we may decline to post or remove your comment in our sole discretion. When you post a comment, your username and your comment will be publicly viewable on our site. You may have a temporary ability to edit or delete a comment that you have submitted for posting, but the comment will be locked within two minutes of its submission, and you will not be able to edit it or remove it or your name from the publicly viewable portion of our site after that point.
Information We Collect by Automated Means
When you visit our website, we collect certain information by automated means, using technologies such as cookies, Web server logs and Web beacons.
Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. Please note, however, that without cookies you may not be able to use all of the features of our website.
In conjunction with the gathering of information through cookies, our Web servers may log information such as your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your browser is located. The Web server logs also may record information such as the address of the Web page that referred you to our site and the IP address of the device you use to connect to the Internet.
To control which Web servers collect information by automated means, we may place tags on our Web pages called "Web beacons", which are small files that link Web pages to particular Web servers and their cookies.
We use third-party web analytics services on this site, such as those of Google Analytics, Omniture and Meteor Solutions. These service providers use cookies and web beacons to help us analyze how users use the site. The information collected by the cookies and Web beacons (including your IP address) will be disclosed to these service providers, who use the information to evaluate your use of the website.
We may use the information collected through automated means for market research, data analytics and system administration purposes, such as to determine whether you've visited us before or are new to the site, and for compliance with our legal obligations, policies and procedures.
Information We Share
We may share personal information we collect on this website with our service providers who perform services on our behalf. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.
In addition, when you submit a question for Apolo, we may disclose to him your Username, city, state or province/territory and your question. We also may publicly post your Username, city, state or province/territory and question online along with Apolo's response. When you post a comment to the blog, we may publicly disclose your Username and your comment will be publicly viewable on our site.
We also may disclose information about you (i) if we are required or permitted to do so by law or legal process, (ii) to law enforcement authorities, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Notice.
Your Choices
You may amend your preferences regarding how we communicate with you by clicking on the "unsubscribe" link in an email you receive from us or by contacting us as described in the "How to Contact Us" section below. To stop receiving text messages from us, text the word "STOP" to short code 44227.
How We Protect Personal Information
We maintain reasonable administrative, technical and physical safeguards in an effort to protect the personal information you provide on this website against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use and other unlawful forms of processing.
Links to Other Sites
This website may provide links to other sites for your convenience and information. These sites may be operated by companies not affiliated with us. Linked sites may have their own privacy policies, which we strongly suggest you review if you visit any linked websites. We are not responsible for the content of any websites that are not affiliated with us, any use of those sites, or the privacy practices of those sites.
Children's Privacy
This website is not directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on the site. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on this site, we will delete the information from our records.
Updates to Our Privacy Notice
This Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our personal information practices or relevant laws. We will post a prominent notice on the site to notify you of any significant changes to our Privacy Notice and indicate at the top of the notice when it was updated.
How to Contact Us
If you have any questions or comments about this Privacy Notice, or if you would like us to update information we have about you or your preferences, please contact us as indicated below:
Alaska Airlines Customer Care Department
P.O. Box 24948 - SEAGT
Seattle, WA 98124-0948
Phone: 1-800-654-5669
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